Moving into a new building, or starting work at a new office? Here is how you can get access to your building.

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First things first, you should contact the building administrator or the administrator of your specific unit. Not sure who that is? Talk to the board leader of the housing association, or your manager in the office.

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The administrator will add you to the building via the Defigo Webadmin, following the steps found in this Helpful Article.

Once they have done their part, the rest is over to you.

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You will receive an invitation to access the building via SMS or by email. Tap the link, download the Defigo app and finish setting up your account.

If the administrator only signed you up using your email address, you will need to fill in your phone number during the sign up process.

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Already using Defigo?

If you are logged into the app, the invitation will pop up under 'notifications' in the app where you will be able to accept it. If you aren't logged in, the invitation will be sent by SMS or by email (if there is no associated phone number).

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Accepting an invitation to access the building is simple and quick. But if you have any issues, talk to your building administrator or contact our support team via the Knowledge Base.