How safe is mobile access control?

Mobile access control is seen a lot more commonly now - whether it be controlling the access to your car, bank or your home. But how safe actually is it?

Since the invention of computers, we've been bombarded with images of hackers furiously typing away to breach secure systems, bypass lasers, or gain access to top-secret areas. Despite our daily use of computers and smartphones, the fear of hackers still resonates.

However, with technological advancements, security measures have evolved to protect us as best as possible against hackers. And while no digital solution is 100% safe from being hacked, when comparing the security level of digital solutions with traditional locks, mobile access control is one of the most secure methods of access available. Here's why:

Biometrics and pin codes

Mobile access control means that your smart phone becomes your key to the property. Access control systems like Defigo use a web-based administration portal to grant or revoke mobile access for tenants.

In contrast, with traditional keys or access cards, losing one or having it stolen means that the possessor can access your property at any time. If your phone, which contains your key, is lost or stolen, 1. access can be quickly removed from the device, eliminating security risks for the property and you, and 2. Two-step authentication can be implemented, requiring the user to use biometrics and/or a pin code to use the phone.

Cloud-based data

As a vast amount of data is now stored in the cloud, security measures are stringent. With highly complex encryption and continuous monitoring for suspicious activity, the cloud is, for the most part, a very secure data storage option.

Modern access control systems that utilize mobile access often store their data in the cloud. By contrast, legacy access control systems frequently rely on on-site servers, which can be vulnerable to vandalism or tampering. This means that while data stored in the cloud is being used to provide you access to your property, the chances of unauthorized individuals accessing this data are slim.

"While data stored in the cloud is being used to provide you access to your property, the chances of unauthorized individuals accessing this data are slim."

Cloud-based security updates

The cloud isn't only proficient at encrypting data but also excels at facilitating security updates. While an on-site server requires manual, in-person updates, systems connected to the cloud receive updates, referred to as over-the-air-updates, from the access control provider, regardless of their location. This is especially useful when new security features are introduced. These updates are automatically distributed to all customers, ensuring that their systems remain as secure as possible. This is why it is important to update your app when new a new version is released.

Video calls

Mobile access not only enhances property entry security but also helps ensure that you are granting access to expected visitors. Access control systems equipped with mobile access often come with apps that allow you to open doors and adjust settings. Additionally, they enable you to receive video calls from visitors. For example, using the Defigo system, visitors can call the tenant, who can see and speak to the visitor without revealing their own location. This way, even if the tenant isn't at home, the visitor remains unaware of their absence which can be useful, e.g. when traveling to convince potential intruders that the apartment is occupied even when it is not.

Defigo users can also hide their doorbell using their smart phone, which means that visitors will not be able to see the tenant listed on the intercom, or be able to call them.

Woman smiling at her phone.

Short-term access

Using traditional keys necessitates cutting a key for short-term contractors or having someone on-site to facilitate their entry and exit. If a key is provided to contractors, they may have unrestricted access to the property throughout their work, or if they forget to return the key, they could potentially enter the property at any time. With mobile access control, short-term access can be easily granted to contractors, and this access can be restricted to specific working hours to always ensure the property’s security.

Technology has evolved significantly over the years. In today's world, numerous secure processes, such as banking, rely heavily on technology, reducing safety concerns. In fact, technology has not only streamlined processes but has also enhanced security to unprecedented levels, likely making mobile access the most secure mode of entry available today.

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