During the space race, NASA spent millions inventing a pen that could write in zero gravity. The Russians used pencils. Innovative technology and sleek designs can make a solution good,but it doesn’t become great until it’s simple, intuitive, and accessible for all.    

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Accessibility is the foundation of Defigo. No matter how advanced an access control system may be, if tenants and visitors can’t understand and use it instantly, it loses its value. We’ve heard from numerous building managers who are frustrated with overly complex systems. Some of them were so bad that they had to install a whole separate intercom just for the older tenants. The completely digital solutions many companies are trying to push, which only require QR codes and phones, are, in fact, not compliant with accessibility and equality legislation.

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As we design and evolve Defigo, we strive to strike the right balance between modernization and simplicity. We understand that every building has diverse users with different needs. Our system is designed to work for both tech-savvy early adopters, residents who prefer more traditional approaches, and everyone in between. Our goal is to create a seamless experience for all.

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That’s why we developed optional home stations for users who prefer not to rely on their smartphones. These stations make it easy to see who’s at the door and grant access with a single touch. Alongside this, we introduced Defigo Elite, a software mode for our older and analog users. The building managers activate Defigo Elite for the desired user and configure it to simplify both the mobile app and the home station, ensuring that everyone can use Defigo with confidence. We also offer key fobs. Combined with the home station, this completely nullifies the need for a phone to use Defigo.

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We are in the middle of launching our AI button, which will make Defigo easier to use for everyone. Especially our blind users or those with motor impairments, who might struggle with navigating a normal intercom. The AI button will be a physical button on the frame. When pressed, it will allow the user to operate Defigo with their voice.

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The greatest product isn’t the one with the most features, it’s the one that works for everyone, every time.

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